Science Applications International Corp. (NASDAQ: SAIC) announced the launch of eligibilityNOW, a commercially-developed, comprehensive claims management solution designed to provide government agencies with secure AI to improve the speed and accuracy for adjudicators in processing user’s benefits claims. With Xerox as a technology partner, this rapidly deployable solution addresses the critical issue of eligibility backlogs and delays to provide better outcomes for beneficiaries within a number of government civilian agencies and health departments.
eligibilityNOW uses Xerox Intelligent Data Processing and SAIC’s Intelligent Document Management to modernize the entire benefits claims lifecycle by digitizing, validating, routing and securely storing claims data in the cloud. This AI-powered processing solution can be implemented quickly to minimize manual efforts and overcome legacy system constraints, helping agencies deliver trusted health benefits promptly and efficiently while meeting and exceeding service-level expectations.
“Our team of claims adjustment specialists and technology experts brings a deep, hands-on understanding of the complexities involved in government health claims management and processing in order to ensure accuracy, compliance and efficiency,” said Heath Starr, Senior Vice President of the Health Market at SAIC. “eligibilityNOW combines our expertise as a mission integrator with Xerox digital transformation capabilities to accelerate benefit delivery, minimize errors and significantly reduce administrative burden, ensuring patients receive support when it matters most.”
“At Xerox, we are committed to advancing digital transformation within the public sector,” said Stephen Miller, Chief Digital Officer at Xerox. “We’re proud to support SAIC in the launch of eligibilityNOW, combining decades of claims processing innovation together with AI-powered intelligence to help government agencies reduce delays, eliminate costly inefficiencies, and most importantly, deliver life-changing health benefits with speed, accuracy and compassion.”
eligibilityNOW is more than just a technology upgrade; it is a mission-aligned, modular platform that is purpose-built to solve complex challenges and adapt to the evolving needs of government health agencies. For organizations like the Department of Veterans Affairs, the Department of Health and Human Services, and state and local health agencies, eligibilityNOW accelerates benefit delivery, leveraging secure AI to reduce the cognitive load on claims adjudicators, reducing processing burdens and enhancing citizen trust.
