iTech AG has achieved FOUR ServiceNow Validated Practices in Customer Service Management (CSM), Now Assist for CSM, Public Sector Digital Services (PSDS), and Field Service Management (FSM)!
Validated Practices are ServiceNow’s recognition that a partner has the structure, governance, and expertise to consistently deliver high-quality, repeatable outcomes in a specific product line. This achievement reflects iTech AG’s organizational maturity, proven capability, and unwavering commitment to customer success across four key ServiceNow product lines.
We’re also proud to be only the second partner in the entire ServiceNow ecosystem to earn a Validated Practice in Now Assist for CSM.
Huge thanks to our incredible team for their hard work and dedication to excellence. Your expertise continues to make an impact for our customers every day.
