Coforma recently released a new white paper, Using Journey Maps to Better Understand Healthcare Project Stakeholders. In it, design research, design, and health policy experts explore how journey maps can help develop empathy and understanding by allowing viewers to see the entire human experience associated with seeking or providing healthcare.
The white paper highlights real-world applications of journey mapping, drawing on Coforma’s work in Lyme disease, sickle cell disease, tribal health, and COVID-19 patient journeys. By centering lived experiences, this methodology helps surface pain points and identify opportunities for meaningful improvements in healthcare systems.
The journey mapping white paper is available on Coforma’s Resources page (https://coforma.io/resources), where you can also find their newly launched Accessibility Playbook. Download it today to learn how journey mapping can drive impactful change in policymaking and improve healthcare experiences.
About CoformaCoforma works with the government and private sector to craft creative digital solutions and build technology products that improve people’s lives. We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products. We’re dedicated to reshaping the way communities access and utilize technology products. Together. Visit us at coforma.io.
